Refund, Return & Cancellation Policy

Last Updated: 15-10-2025

No Cancellation

Once an order is confirmed, it cannot be cancelled.

No Refund

We do not offer refunds for any orders once payment has been made.

No Return / Exchange

Due to hygiene and product safety reasons, we do not accept returns or exchanges of any kind.

Damaged / Wrong Product

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos at beautysecretbhopal@gmail.com, and we’ll assist you with a resolution. For wrong and defective Products the replacement and delivery timeframe will be 7-10 days